Insurance

Cookies policy

BACKGROUND INFORMATION

According to the present Spanish regulations on cookie use related to providing services of the society of information, as shown in the second section of the Article 22 of the Law 34/2002, July 11th, of services of the society of information and electronic trade, after its modification by the Royal Decree-Law 13/2012, March 30; we inform you about the cookies used in the website www.compostelacampers.com and the reason to its use. We also inform you that according to the law (I) the USER gives his consent to use them if he modifies the configuration of his browser by disabling the restrictions that prevent the access of cookies, (II) that said consent won’t be necessary for the installation of the cookies that are strictly necessary for providing a service that is specifically requested by the USER.

WHAT ARE COOKIES?

Cookies are small text files that are installed in the USER’s computer browser to register its activity by sending anonymous identification that is stored in said computer, so as to allow easier browsing, enabling, for example, the access of USERS that have been previously registered, the access to areas, services or promotions kept exclusive for them without having to register every time they log in or visit the website. Cookies can also be used to measure visits, audience, traffic and browsing parameters, session time, and/or controlling the progress and number of visits. Cookies are only associated to an anonymous user and his computer or device, and don’t provide references that allow knowledge about the USER’s personal data.

COOKIE TYPES

1.- Own Cookies: this are the ones that are sent to the USER’s computer or devices from another device or domain managed by the same publisher and from which the USER’s requested services are provided.

2.- Third Party Cookies: those sent to the USER’s computer system from another system or domain not managed by the editor, but by another entity that manages the collected data obtained via cookies.

3.- Session Cookies de sesión: a type of cookie designed to collect and store data while the user accesses a website

4.- Persistent Cookies: a type of cookie in which the data is still stored in the system and can be accessed and managed for a defined period of time, set by the responsible of the cookie, a time that can vary between a few minutes to several years.

5.- Technical Cookies: those that allow the user to browse through a webpage and use the different options or services that exist in it, like, for example, controlling the traffic and data communication, identifying the session, access parts that are of restricted nature, remember elements such as requests, orders, store contents for video and/or sound broadcasting or sharing contents via social networks.

6.- Customization Cookies: those that allow the user to access the service with some general predetermined characteristics according to a series of criteria that are in the USER’s terminal, such as language, the type of browser used to access said service, etc.

7.- Analysis Cookies: those that are treated either by us or by third parties, and allow us to quantify the number of users and so measure and statistically analyze the situation in which the USERS utilize the offered service. For that, your navigation is analyzed in our webpage to improve the supply of products and services we offer.

8.- Sales Cookies: those that allow efficient management of the advertising spaces that, in your case, the editor has included in a webpage, app or platform from which the requested service is requested, according to criteria like edited content or the frequency in which ads are shown.

9.- Behavior Based Adversitising Cookies (Targeting Cookies): those that allow efficient management of advertising spaces that, in your case, the editor may have included in a website, app or platform from which the requested service is requested. This cookies store information about the USER’s behavior gathered through continued observation of his browsing habits, which allows developing a specific profile in order to show advertisements accordingly.

TYPES OF COOKIES EMPLOYED BY THIS WEBSITE

The cookies this website uses are of session and third party, and allow us to store and access information related to language, the type of browser used and other general characteristics predetermined by the USER, such as following and analyzing the activity that is being carried out, with the objective of introducing upgrades or improvements and providing our services in a more efficient and customized way. DIOIVA INICIATIVAS, S.L. doesn’t use advertising cookies or targeting cookies.

The use of cookies offers advantages in the service providing aspect, since it eases the USER’s browsing and access to the different services that this webpage offers, and saves the USER from the task of configuring the predetermined general characteristics each time he accesses the website; favors the improvement of the website’s functionalities and the services it provides, after the correspondent analysis of the information gathered through the installed cookies.

NOTE: in some pages of this website embedded or summoned content is shown, through which third party cookies might be under an installation process. Even though the website is checked upon every once in a while, it could occur that the cookie list is not updated. If you wish to place any question about the installed cookies through this website, contact us.

COOKIE DISABLING

As a USER, you may at any time access your browser’s configuration to accept or decline all cookies, or selecting those whose installation the USER allows or doesn’t allow, by following one of this procedures, depending on which browser the USER uses:

Since every browser uses a different path, the “help” function of your browser will indicate how to do this.

Internet Explorer

windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-10

Firefox

support.mozilla.org/es/kb/Borrar%20cookies

Google Chrome

support.google.com/chrome/answer/95647?hl=en

Safari

www.apple.com/es/privacy/use-of-cookies

All browsers allow changes in the cookie configuration. These adjustments are usually found in the “options” or “preferences” tab in your browser’s menu.

We now offer information about the steps the USER has to follow to access the cookie configuration menu and, depending on the USER’s case, the private browsing features in each of the main browsers:

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, contact Microsoft support or the browser’s "help" tools.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, contact Mozilla support or the browser’s "help" tools.

Google Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, contact Google support or the browser’s "help" tools.

Safari: Preferences->Security. For more information, contact Apple support or the browser’s "help" tools.

For any inquiries, you can contact us in the following email address: info@compostelacampers.com

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Legal Warning

1. IDENTIFICATION DATA

Carrying out the informative duty of Article 10 of the Law 34/2002, July 11th, of Servicios de la Sociedad de la Información y del Comercio Electrónico (Law 34/2002 of services of the society of information and electronic trade), we show the following data: the company www.compostelacampers.com is DIOIVA INICIATIVAS, S.L., with CIF (Tax ID Number) B70417167, and business address in Rúa da Comunidade Valenciana, 7 - Parque Empresarial da Sionlla,15707, Santiago de Compostela(A Coruña), España, with contact e-mail: info@compostelacampers.com

2. USERS

The Access and/or use of this webpage of DIOIVA INICIATIVAS, S.L. attributes the condition of USER, that accepts, from said access and/or use, the General Terms of Use here shown. Said conditions will be applied separately from the General Contractual Conditions that ought to be followed in your case.

3. USO OF THE PORTAL

www.compostelacampers.com provides access to various information, services, programs or data (henceforth, "the content") on the internet belonging to DIOIVA INICIATIVAS, S.L. to which the user may have access granted. THE USER undertakes the responsibility of using said portal. Said responsibility extends to the register that may be necessary to access some specific services or contents.
In said register, the USER will be responsible of providing truthful and valid information. As a consequence of this register, the USER may be granted a password of which he will be responsible, committing himself to a confidential and fair use of said given password. The USER commits to an adequate use of the contents and services that DIOIVA INICIATIVAS, S.L. offers through its webpage, compromising to not using them to illegal activities, contrary to public order, national defense or public health.

In any case, DIOIVA INICIATIVAS, S.L. holds the right to unilaterally modify, in any moment and without previous warning, the structure and design of the webpage: modifying or eliminating services or contents such as the access conditions and/or the use of the website.

In the same way, DIOIVA INICIATIVAS, S.L. holds the right to modify in any moment these present terms of use, and any other terms contained in the website www.compostelacampers.com.

4. PERSONAL DATA PROTECTION

Carrying out the established parameters in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights, we communicate the user that the personal data that he voluntarily provides, to any of our information gathering sources, will be incorporated to the automatized data Treatment Activities of personal nature property of DIOIVA INICIATIVAS, S.L., with the goal of being able to provide our services, and also to keep the user informed about matters related to the company’s activities and its services. The fields marked with “*” are mandatory, therefore not filling them in will prevent the USER from enjoying some of the services and information provided in the web. The data in said fields will be treated confidentially as well.

DIOIVA INICIATIVAS, S.L. follows completely the present legislation in matter of data protection of personal nature and the confidentiality compromises characteristic of this activity.

DIOIVA INICIATIVAS, S.L. has adopted the necessary technical measures to maintain the required security levels, according to the nature of the personal dated treated and the treatment circumstances, with the objective of avoiding, as much as possible and always according to the status of the techniques, its alteration, loss, treatment or unauthorised access. In order to carry out the before mentioned management, it may be needed to send the data to the organisms responsible for said treatment, associated companies and public administration (which may also verify the truthfulness of the data).

In the event that the USER provides personal data that refers to physical people other than himself, the USER must, before including them, inform of the content of this clause, according to what is established in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights.

DIOIVA INICIATIVAS, S.L. as responsible of the Treatment Activities, guarantees the exercise of the rights of access, rectification, suppression, limitation, opposition and portability of the provided data, as disposed in the General Regulations (EU) 2016/679 of Data Protection, and in the Organic Law 3/2018, of December 5, of Protection of Personal Data and Guarantee of Digital Rights, the USER may also exert those rights at any moment, by sending a written document to the business address, adding a copy of his ID or Passport.

DIOIVA INICIATIVAS, S.L. guarantees that all commercial communication that it sends to its clients obeys the present regulations.

Because of that, following the Law 34/2002 of services of society and information and electronic trade and the Law 9/2014 of general telecom, the user is informed that DIOIVA INICIATIVAS, S.L., may send by electronic means information about products and services of interest to which you present your consent.

You may at any moment revoke this authorization in this email address info@compostelacampers.com.

5. COOKIES USE

The user is now warned that this website employs cookies. Cookies are small text files that are installed in the browser of the USER’s computer in order to register its activity, sending an anonymous identification that is stored in that computer, with the objective of allowing easier browsing, by, for example, providing access to the USERS that have previously registered and the access to areas, services, promotions or contests that are exclusive to them without having to register every time they try to get in. Cookies can also be used to measure audience, traffic and browsing parameters, session duration, and/or controlling the progress and amount of visits. DIOIVA INICIATIVAS, S.L. will try to establish adequate mechanisms at all times to obtain the USER’s consent to install the cookies that may need installing. Despite this, law must be taken into account, and according to it, it shall be understood that (I) the USER has given his consent if he modifies the configuration of the browser in a way that it disables the restrictions that prevent the use of cookies and (II) said consent won’t be necessary for the installation of those cookies that are strictly necessary for providing services that are expressly requested by the USER (by previously registering).

It may occur that some cookies used in this web site are not directly related to DIOIVA INICIATIVAS, S.L.. This is because some pages of the website have inserted content from third-party websites (such as a YouTube video).

Because the aforementioned content comes from another website, DIOIVA INICIATIVAS, S.L. doesn’t control the configuration of said cookies. If you want to change your cookie configuration settings, you will have to check with those third party websites to obtain such information.

6. INTELECTUAL AND INDUSTRIAL PROPERTY

DIOIVA INICIATIVAS, S.L. by itself or as assignee, is owner of all the rights over industrial and intellectual properties of his webpage, and also the elements contained in it (such as, but not limited to, images, sound, video, software or texts; brands or brand logos, colour combinations, structure and design), strictly prohibiting its reproduction, distribution and public communication, including the category of disposing the totality or part of the content and by any technical means, without the authorization of DIOIVA INICIATIVAS, S.L..
The USER commits to respect the rights of Intellectual and Industrial Property of DIOIVA INICIATIVAS, S.L.. The USER must restrain from suppressing, changing, eluding or manipulating any protection device or security system that may be installed in the website.

7. EXCLUSION OF GUARANTY AND LIABILITY

DIOIVA INICIATIVAS, S.L. will not be responsible, in any case, of the costs and damages of any nature that may cause, such as, but not limited to: errors or omission of contents, lack of availability of the website or transmission or viruses or malware, despite having adopted the necessary technological means to avoid such.

Deficits of service in communication networks, problems resulting of malfunctioning or use of non optimized versions of any browser, possible security errors that could occur or any damage that those deal to the USER’s computer systems, or to the files or documents stored in it, as a consequence of the presence of a virus or malware in the USER’s computer used for the connection to the contents and services of the website, telephone line failures, interferences, omission or disconnections in the operative functioning of the electronic systems motivated by causes external to DIOIVA INICIATIVAS, S.L.; of the knowledge that any unauthorized third party may possess about the type, conditions, characteristics and access circumstances or use that the USERS may employ of the website and of its information and services. Of the negligent, illegitimate or illegal, fraudulent, contrary to the present General Terms, to good faith, to the general accepted uses or public order, of the website, its services or contents, on behalf of the USERS.

8. MODIFICATIONS

DIOIVA INICIATIVAS, S.L. holds the right to perform, without prior notice, any modifications that it may consider convenient in the website, being able to change, suppress or add either contents or services (or both) that are being given through it, or change the way those appear presented or localized in its portal.

9. LINKS

In the event that in www.compostelacampers.com links or hyperlinks were displayed directing to other internet sites, DIOIVA INICIATIVAS, S.L. won’t exert any kind of control over said external sites or its contents. DIOIVA INICIATIVAS, S.L. won’t, under any circumstance, assume responsibility of any kind over the contents of any link belonging to an external site, and neither will it guarantee the technical availability, quality, reliability, accuracy, range, truthfulness, validity and constitutionality of any material or information contained in any of said hyperlinks or other internet sites. In the same way, the presence of these external connections won’t imply any kind of association, fusion or participation with the linked entities.

10. RIGHT OF EXCLUSION

DIOIVA INICIATIVAS, S.L. holds the right to block the access of a USER if any hint of fraudulent use of the provided services appears, without the need of prior notification, by own or external motives, to the USERS that don’t follow the present Terms of Use.

11. GENERALITIES

DIOIVA INICIATIVAS, S.L. will pursue the unfulfilling of the present Terms of Use as well as any wrongful use of its portal by exerting all the criminal and civil measures that rightfully corresponds to it by right.

12. MODIFICATION OF THE PRESENT TERMS AND DURATION

DIOIVA INICIATIVAS, S.L. can and may modify at any moment the hereby shown and determined conditions, publicly showing them in the same way they are shown here. The validity of the cited conditions will remain accordingly to its exposition and will be valid until others that will be made public too modify them.

13. APLICABLE LEGISLATION AND JURISDICTION

The relationship between DIOIVA INICIATIVAS, S.L. and the USER will be regulated by current Spanish legislation and any controversy will be taken to the Courts and Tribunals of Santiago de Compostela

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Privacy Policies

1. IDENTIFICATION DATA

Carrying out the informative duty of Article 10 of the Law 34/2002, July 11th, of Servicios de la Sociedad de la Información y del Comercio Electrónico (Law 34/2002 of services of the society of information and electronic trade), we show the following data: the company www.compostelacampers.com is DIOIVA INICIATIVAS, S.L., with CIF (Tax ID Number) B70417167, and business address in Rúa da Comunidade Valenciana, 7 - Parque Empresarial da Sionlla,15707, Santiago de Compostela(A Coruña), España, with contact e-mail: info@compostelacampers.com

2. USERS

The Access and/or use of this webpage of DIOIVA INICIATIVAS, S.L. attributes the condition of USER, that accepts, from said access and/or use, the General Terms of Use here shown. Said conditions will be applied separately from the General Contractual Conditions that ought to be followed in your case.

3. PERSONAL DATA PROTECTION

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Basic information on the protection of personal data

In accordance with the General Data Protection Regulation regarding the personal data that you provide, we are informing you of the following information:

ENTITY RESPONSIBLE FOR THE HANDLING OF DATA

Who is responsible for handling of my data?

IDENTITY: DIOIVA INICIATIVAS, S.L.

POSTAL ADDRESS: Rúa da Comunidade Valenciana, 7 - Parque Empresarial da Sionlla, Santiago de Compostela (A Coruña), España

CONTACT NUMBER: (+34) 881 091 209

EMAIL ADDRESS: info@compostelacampers.com

PURPOSE

Managing contact and the query made and, where appropriate, if a professional service is requested at a later date, the professional, administrative, accounting, and financial management of the assignment, as well as of the file.

Why do we handle your data?

We handle your data so that we can manage the contact that has occurred or the query that you have submitted.

If you request our professional services, the legitimate purposes of the handling of personal data will be for the professional, administrative, accounting, and financial management as well as the file, or to make or defend ourselves against complaints.

How long will we keep you the data for?

Personal data will be kept for the time required to manage contact, the query, or the professional service requested, or for making or defending against complaints.

AUTHENTICATION

Consent of the interested party; and if a professional service is requested at a later date, the contractual relationship that is established.

Authentication

The authentication of the handling of your data is the consent that you provide when sending a contact form or a query.

If a professional service is requested, authentication of data handling will be the contractual relationship and the fulfilment of the professional and legal obligations derived from the same.

TRANSFERS

In terms of contact and queries, there will be no transfer of data, except to IT staff, programmers, and commercial and administrative staff of the company when necessary to provide a response to your request.

If a professional service is requested, data could be transferred to installation companies or other professionals that are required to intervene or whose intervention would be considered suitable.

To whom will my data be transferred?

Data derived from contact or a query will not be communicated to third parties, except for the staff of the company itself in order to provide a response to your query.

If a professional service is subsequently requested, personal data provided by the client could be transferred to installation companies or other professionals who must intervene or whose intervention would be considered suitable.

RIGHTS

To access, correct, or request the elimination of your data, to request their transfer, to oppose their handling, or to request the limitation of their handling.

What are your rights?

Any person has the right to obtain confirmation about our handling of personal data which may or may not concern them. An interested person has the right to access their personal data, as well as ask for rectification of incorrect data or, when appropriate, request its elimination when the data is no longer necessary for the purposes for which it was collected, among other reasons.

In certain circumstances laid out in article 18 of the GDPR, the interested parties can request that the handling of their data be limited, in which case we will only keep the data for making or defending against complaints.

As a consequence of the application of the right to the elimination or opposition to the handling of personal data online, interested parties have the right to privacy according to the jurisprudence of the Court of Justice of the European Union.

The interested parties can oppose the handling of their data for marketing purposes, including the creation of profiles.

How can I exercise my rights?

- In writing: DIOIVA INICIATIVAS, S.L., at the company address Rúa da Comunidade Valenciana, 7 - Parque Empresarial da Sionlla, Santiago de Compostela (A Coruña), España

- By email: info@compostelacampers.com

What are my options if I wish to make a complaint?

If you feel that your rights have been violated, you have the right to present a complaint to the Spanish Data Protection Agency.

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